Filter by rating
filters
State:
Show
City:
Show
Product:
Show

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Burlington Coat Factory review - Never ever buy coats from this store for kids
Burlington Coat Factory review - Never ever buy coats from this store for kids
Burlington Coat Factory review - Never ever buy coats from this store for kids
Burlington Coat Factory review - Never ever buy coats from this store for kids
Burlington Coat Factory review - Never ever buy coats from this store for kids
I have purchased an US Polo Assn size 7 Bubble jacket for my kid on 11/09/2019 from Woodbridge Burlington and after using is for 2 weeks, we’ve noticed fur coming out from many places on the jacket. On 11/22/2019 I went to the store to return the jacket in exchange of...
View full review
Most Helpful
Review
#1713542 Review #1713542 is a subjective opinion of poster.
Product
Jacket
Pros
  • Huge collection of brands
Cons
  • Quality sucks
  • Rude staff
Reason of review
Bad quality
Loss
$25
Preferred solution
Another jacket
Tags
  • Quality Sucks

Burlington Coat Factory review: I need my delivery

Placed my order November 28, order was confirmed, but still hasn't shipped . Wondering if I will ever get my order. Item #812422087 confirmation #45230671
View full review
Review
#1730044 Review #1730044 is a subjective opinion of poster.
Cons
  • Poor customer support
Reason of review
Order processing issue
Preferred solution
Deliver product or service ordered

Burlington Coat Factory review: Order issues

1.0
Details
I have placed my order twice now and each time it tells me no longer available. Was also charged wrong.
View full review
Review
#1728804 Review #1728804 is a subjective opinion of poster.
Pros
  • Good prices
Cons
  • Yes it very bad
Reason of review
Order processing issue
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Burlington Coat Factory review: Problem

I went to another store a few days later, Wayne, NJ wow, such a difference. Went to store, cashiers knew how to use computer and return that coat in 3 minutes. Your staff needs help in the East Hanover location how to use the computers, return online merchandise, and to treat customer, may care alittle.
View full review
Review
#1725434 Review #1725434 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Full refund

Burlington Coat Factory review: I want the pink lol watch, and not the purple.

The website said that the pink lol watch wasn't available and only the purple band. I purchased the purple one and I really wanted the pink band. When I went back to the website, it said that the pink one was available. How can I change it to the pink band?
View full review
Review
#1725186 Review #1725186 is a subjective opinion of poster.
Pros
  • Good prices
  • Prices
Reason of review
Wanted different color band for watch

Burlington Coat Factory review: Will go to another store on line

1.3
Details
Buy a sweat suit bottom take home try on did not fit took it back with receipt the so call manager he can at take back because tag is off and I did buy at that store and my wife and grand son in the store shopping I waited 45 minutes in line for him to tell me hoot another store
View full review
Review
#1724740 Review #1724740 is a subjective opinion of poster.
Cons
  • Managment unwilling to solve problems
Reason of review
Poor customer service
Loss
$30
Preferred solution
Full refund
Tags
  • Return And Or Replacement Policy

Burlington Coat Factory review: Verify payment

3.0
Details
I made a payment to the account yesterday and it was not credited
View full review
Review
#1724403 Review #1724403 is a subjective opinion of poster.
Reason of review
Poor customer service

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Burlington Coat Factory review: IT DOESN'T MATTER IF YOU HAVE A RECEIPT

1.9
Details
I bought a coat for my son over a month ago next day it ripped I took it back to the store and they said they cannot return it because it is now a damaged item the coat. Even though I had the coat and the receipt they told me to contact corporate and make a complaint I did that and requested the store credit to replace the coat or just exchange the coat it's been 3 weeks and I still haven't heard from anyone
View full review
Review
#1723510 Review #1723510 is a subjective opinion of poster.
Pros
  • Prices
Cons
  • On hold over 30 munutes
  • Horrible customer service
  • Bad return policy
Reason of review
Damaged or defective
Loss
$65
Preferred solution
Full refund
Tags
  • Return And Or Replacement Policy

Burlington Coat Factory review: Store bad experience

1.0
Details
Had a bad experience with an associ9, i went there to speak with the manager, he did not smile, nor did he apologized.
View full review
Review
#1721917 Review #1721917 is a subjective opinion of poster.
Cons
  • Bad reps for burlington
Reason of review
Poor customer service
Loss
$20
Preferred solution
Fix the problem and compensate for the Inconvenience

Burlington Coat Factory review in Los Angeles, California: Need employment Termination verification letter

Hate your automated system don’t have right options
View full review
Review
#1721083 Review #1721083 is a subjective opinion of poster.

Contact Burlington Coat Factory Customer Service

Website:
Mailing Address:
2006 Route 130 North
Burlington, New Jersey 08016
United States
Phone:
(855) 355-2875
All Burlington Coat Factory Contacts

Burlington Coat Factory Products and Services Reviews

Compare Burlington Coat Factory to

Burlington Coat Factory
Burlington Coat Factory
780 reviews
2.0
VS
Ross Dress For Less
Ross Dress For Less
780 reviews
2.4
Compare Burlington Coat Factory vs Ross Dress For Less

Latest Question

Burlington Coat Factory Questions

Burlington Coat Factory review: Make a payment

I am trying to make a payment.
View full review
1 comment
Anonymous
#1784566

Go to your local Burlington you have to pay cash but it can be done at the register.

Review
#1718143 Review #1718143 is a subjective opinion of poster.
Reason of review
Order processing issue
Preferred solution
Help processing payment