Latest review first
I bought a dress for a wedding, it was on clearance. Afterwards we decided not to attend the wedding and I had no need for a dressy dress. I returned the dress with my receipt expecting to get a store credit for the price I paid for it, because it was after the 30...Read more
I waited in line a long time as there was only one cashier working to return pants I bought in Pigeon Forge. The stupid people there said they could not take it back. I have exchanged there before. I had my receipt and the tags were on the item. They are very...Read more
I didn't like
- Managment unwilling to solve problems
Burlington Coat Factory - Worst experience ever
I only shop there since it opened four time .Each time there was a problem either with the product or the store policy .they can closed all the stores in the states for all I care.
Burlington Coat Factory - I lost my car key in the store .
I lost my car key i the store and the serurity msn help me look for it and had me fill out a form with my number on it but they did not let me call AAA from their phone since I did not have cell phone on me I had to go to Raplhs and use their phone. What a pain in the *** that was I will never shopp here agsin.
Burlington Coat Factory - Horrible
Horrible customer service. Rude employees. When i requested help from a manager they were rude and didnt help at all.
On August 5th I was returning some merchandise that I had purchased. One of the items I had purchased was a picture frame and on the back of the picture frame it was put together with particle board and ribbon. The particle board and ribbon had come apart so that's the...Read more
They advertise "fast" shipping & Easy returns my order was 6 days past the date they said id have it,then some items were wrong so i wanted to return to store and they want to give me a gift card for store credit when i paid "cash" using my debit card. Totally Pissed...Read more
Dont ever buy from them online! They will claim they out of stock after you order dont contact you and send you a wrong item and there is nothing they can do that they will send out a label and it take 7-10 days to process and refund because they dont resend products...Read more
Burlington Coat Factory - Order issus
I received my order on time but there is an issue with my order 2 articles were not in the package that i paid for and is on the receipt
Burlington in El Paso,TX store is nothing but a bunch of liars specially in the hiring department. They supposedly hire you but never provide you with a schedule. And they tend to not answer any phone calls. ‘Jose’ one of the managers is an irresponsible and liar when...Read more
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