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I bought a dress for a wedding, it was on clearance. Afterwards we decided not to attend the wedding and I had no need for a dressy dress. I returned the dress with my receipt expecting to get a store credit for the price I paid for it, because it was after the 30...
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#1376666
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I waited in line a long time as there was only one cashier working to return pants I bought in Pigeon Forge. The stupid people there said they could not take it back. I have exchanged there before. I had my receipt and the tags were on the item. They are very...
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I didn't like
  • Managment unwilling to solve problems
#1338524
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Burlington Coat Factory - Worst experience ever

I only shop there since it opened four time .Each time there was a problem either with the product or the store policy .they can closed all the stores in the states for all I care.
1.0
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#1329050
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Burlington Coat Factory - I lost my car key in the store .

I lost my car key i the store and the serurity msn help me look for it and had me fill out a form with my number on it but they did not let me call AAA from their phone since I did not have cell phone on me I had to go to Raplhs and use their phone. What a pain in the *** that was I will never shopp here agsin.
1.0
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#1325841
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Burlington Coat Factory - Horrible

Horrible customer service. Rude employees. When i requested help from a manager they were rude and didnt help at all.
1.0
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Price Affordability
Product or Service Quality
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Value for money
Warranty
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#1324853
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On August 5th I was returning some merchandise that I had purchased. One of the items I had purchased was a picture frame and on the back of the picture frame it was put together with particle board and ribbon. The particle board and ribbon had come apart so that's the...
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Anonymous
Anonymous Bubbles 2018

To: Anonymous August 6th. Agreed. With the location, the location i am at the employees always too have attitude adjustments too. They are always looking too up-sell the custo...

#1322596
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They advertise "fast" shipping & Easy returns my order was 6 days past the date they said id have it,then some items were wrong so i wanted to return to store and they want to give me a gift card for store credit when i paid "cash" using my debit card. Totally Pissed...
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1.8
#1318577
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Dont ever buy from them online! They will claim they out of stock after you order dont contact you and send you a wrong item and there is nothing they can do that they will send out a label and it take 7-10 days to process and refund because they dont resend products...
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1.0
#1311667
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Burlington Coat Factory - Order issus

I received my order on time but there is an issue with my order 2 articles were not in the package that i paid for and is on the receipt
5.0
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1297883
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Contact Burlington Coat Factory

Mailing Address:
Burlington Stores, Inc.
2006 Route 130 North
Burlington, New Jersey 08016
United States
Phone:
(855) 355-2875
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Burlington Coat Factory Products and Services

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Burlington in El Paso,TX store is nothing but a bunch of liars specially in the hiring department. They supposedly hire you but never provide you with a schedule. And they tend to not answer any phone calls. ‘Jose’ one of the managers is an irresponsible and liar when...
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