filters
state:
Show
city:
Show
product:
Show
I was opening the body mists that are up by the long line of merchandise that is used to keep people in line at the registers. I was smelling them and then replacing the lids. I was planning on buying two because mine recently ran out. I was approached by an employee...
Read more
1.0
#1233090
Reply to reviews
I'v had the worst customer service experience because I ordered and crib for my baby back in Jan. of 2017 and it came with a few dents and cracks that I really didn't like, I wrote to customer service a few times in Jan. 2017 and they told me they will look in to it....
Read more
1.0
I didn't like
  • Horrible customer service
#1220170
Reply to reviews
Show

Burlington Coat Factory - Worst customer service.

Was shouted at by your cashier and manager did nothing because she lets her employees run her. Your main office did nothing after 2 months so I asked for the store managers boss and corporate number and they refused. They need to be Fired.
1.1
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1203609
Reply to reviews
Hello, my name is Julio Cesar Aguilar, and I am a Burlington costumer, I am very upset, I purchased 2 Tommy Hilfiger Coats last October 28, 2017. One in black, the other one was brown, for the price of $69.99 each, at the store number 00572 at 3560 Bardstown Road,...
Read more
1.8
#1191535
Reply to reviews
Show

Burlington Coat Factory - Return toy with missing balls

Send my son to return a bounce house with balls we got for my daughters first birthday. When we opened it the balls where missing. He text me when he arrived to Burlington saying they where reviewing video. So I called talk to the manager and then they refunded.
#1185976
Reply to reviews
I shopped at Burlington, Sawgrass, 12801 W. Sunrise Blvd, Florida 12/18/17 @ 10:37, the cashier Alexandra was extremely rude. I reported the incident to the manager on duty at the time. I was doing my Christmas shopping early in the morning, got to her register, very...
Read more
4.0
#1156382
Reply to reviews
The cashier in Gurnee store was very rude was also swearing and when I Told her as I’m being a customer you not supposed to be swearing at a customer. Then a lady in whom she said was a manger she also yelling across at me then told me to come to the counter once I...
Read more
Anonymous
Durpa

Fifth grade drop out maybe? Tell you what you can do. Go get a friend who has better writing skills and tell them to write for you. Maybe then you can tell the whole story inc...

Anonymous
Anonymous

That doesn’t make sense

#1155692
Reply to reviews
I shop a lot at the store. While their merchandise is pretty good the customer service is the worst I have seen in all my shopping experience in this lovely country for the last 25 years. The past couple of times I have shopped I have had really bad experiences. The...
Read more
Anonymous
Anonymous

You should go shopping earlier in the day or go to a store that is open later such as Walmart. The people that work there go through *** trying to clean up the fitting rooms t...

h.kitchener
h.kitchener

You have learned to play the old "discrimination" game whenever your "feelings" are hurt, haven't you? Just do what normal people do---don't shop there.

1.9
I didn't like
  • Rude manager toby
#1153636
Reply to reviews
Burlington's online purchasing policies stink and are not instituted to protect and satisfy the customer/consumer. You can only go as far as speaking with a supervisor in customer service and their so called policy does not allow you to cancel an order that was...
Read more
1.0
#1151351
Reply to reviews
Burlington's online system charged me for 3 pairs of the same shoe when I was only ordering 1 pair. Called immediately after the order took the authorization payment and I was told by Customer Service & Supervisor Haily that they cannot cancel nor fix the order,I have...
Read more
1.0
#1151347
Reply to reviews