I was opening the body mists that are up by the long line of merchandise that is used to keep people in line at the registers. I was smelling them and then replacing the lids. I was planning on buying two because mine recently ran out. I was approached by an employee...Read more
I'v had the worst customer service experience because I ordered and crib for my baby back in Jan. of 2017 and it came with a few dents and cracks that I really didn't like, I wrote to customer service a few times in Jan. 2017 and they told me they will look in to it....Read more
I didn't like
- Horrible customer service
Burlington Coat Factory - Worst customer service.
Was shouted at by your cashier and manager did nothing because she lets her employees run her. Your main office did nothing after 2 months so I asked for the store managers boss and corporate number and they refused. They need to be Fired.
Hello, my name is Julio Cesar Aguilar, and I am a Burlington costumer, I am very upset, I purchased 2 Tommy Hilfiger Coats last October 28, 2017. One in black, the other one was brown, for the price of $69.99 each, at the store number 00572 at 3560 Bardstown Road,...Read more
Burlington Coat Factory - Return toy with missing balls
Send my son to return a bounce house with balls we got for my daughters first birthday. When we opened it the balls where missing. He text me when he arrived to Burlington saying they where reviewing video. So I called talk to the manager and then they refunded.
I shopped at Burlington, Sawgrass, 12801 W. Sunrise Blvd, Florida 12/18/17 @ 10:37, the cashier Alexandra was extremely rude. I reported the incident to the manager on duty at the time. I was doing my Christmas shopping early in the morning, got to her register, very...Read more
The cashier in Gurnee store was very rude was also swearing and when I Told her as I’m being a customer you not supposed to be swearing at a customer. Then a lady in whom she said was a manger she also yelling across at me then told me to come to the counter once I...Read more
I shop a lot at the store. While their merchandise is pretty good the customer service is the worst I have seen in all my shopping experience in this lovely country for the last 25 years. The past couple of times I have shopped I have had really bad experiences. The...Read more
I didn't like
- Rude manager toby
Burlington's online purchasing policies stink and are not instituted to protect and satisfy the customer/consumer. You can only go as far as speaking with a supervisor in customer service and their so called policy does not allow you to cancel an order that was...Read more
Burlington's online system charged me for 3 pairs of the same shoe when I was only ordering 1 pair. Called immediately after the order took the authorization payment and I was told by Customer Service & Supervisor Haily that they cannot cancel nor fix the order,I have...Read more
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