Burlington Coat Factory - Layaway items lost or stolen
I laid away about 20 items on August 31st,,,I picked up the lawawy in September not noticing that the best items in the layaway (a coat & white top) were missing...I thought the items were on lay away 003170****000945. When they were not the cashier brought it to the attention of the manager who asked me why I hadn't questioned it before.
I told her I asked the previous cashier if the items were in this layaway when I picked up another layaway about a month ago. I showed her a picture of my layaway & she went to the layaway room & came back & told me yes the items were there..I have had several layaways with this store & this is just unacceptable..I have a picture of my layaway & I'm wondering if an employee stole my items since they were the best pieces in the bunch.( I take pictures of all my layaways)& I cannot add the picture
Reason of review: Missing items.
Monetary Loss: $110.
Preferred solution: Let the company propose a solution.
Burlington Coat Factory Cons: Apathuof the manager.
Location: Elizabeth, New Jersey
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