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So bad, I can't believe it!

I ordered and two weeks later those dummies still didn't ship the order. I called customer service on the 3rd week.

They refused to allow me to cancel. I was buying a gift for someone and I needed it to ship out. I called them 3 times and even spoke to supervisors each time. They couldn't cancel.

The order was not processing and never showed on my account either. So very annoying...I was held in limbo for a full 3 weeks. Then I got to thinking...do I really want the nice folks that I am sending this $120. gift to know I deal with such a low class company like Burlington's?

So I ordered from another company, received a confirmation email and immediate tracking number and I am going to have to cancel my credit card! Burlington you suck.

Reason of review: Order processing issue.

Location: Salem, Oregon

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Damere Vvj

Same thing happen to me. I made an order online and called to cancel one minute after ordering, they wouldn't cancel.

They're so full of bs. Never shop there again.

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