Product: Burlington Coat Factory Customer Care Clear all filters (0 of 15 reviews match)
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I was opening the body mists that are up by the long line of merchandise that is used to keep people in line at the registers. I was smelling them and then replacing the lids. I was planning on buying two because mine recently ran out. I was approached by an employee...
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Anonymous
Dave

If you don't see a tester, don't open the packages. Nobody buys open packages, thus you have in fact rendered this merchandise unsellable. Unless at a deep discount.

1.0
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Burlington Coat Factory Customer Care
#1233090
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I bought a sweater for my dog yesterday it was $9.99 I didn’t have any small bill so I have her a $20 she gave me $5.06 for my change.I was like that doesn’t seem right but didn’t think much of them I looked at my recipe I was supposed to get $9.06 I went right back...
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1.9
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Burlington Coat Factory Customer Care
#1133349
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Can't cancel nor modify orders on line.Customer service can't help and they tell you to either call the bank and cancel the transaction or to call fed ex to return item and neither one of them work. Then fed ex says to call the postal office to return item. What kind...
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1.0
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Burlington Coat Factory Customer Care
#1099159
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Give people problems when returning within 30 with receipt and tags, they act like the customers stole the item, Altamonte Springs, Fl.manager is as assinine as you can get. needs a class in customer relations.States cannot return at all, does not say that on the...
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1.5
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Burlington Coat Factory Customer Care
#1090893
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they don't know how to speak with customers and they don't want to take returns.please don't buy expensive things from this store.what ever you buy that is final don't expect returns if there is any issue.I don't recommand people to buy things from this store. there...
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2.2
Product
Burlington Coat Factory Customer Care
I didn't like
  • Yes it very bad
#1063585
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I am not coming back too this store or too this company.The employees are so mean and rude. They need too stop asking for people's phone numbers. When, i was at one of these locations, i was buying something, and was asked for an phone number. I told them i declined,...
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Anonymous
Anonymous Fun 2018

To: Anonymous-Burlington Coat Factory I am agreeing. I have had an an bad experience into one of the locations. While i was looking around the store for something, i found out...

Anonymous
Anonymous

I work for them.our corporate tells us we have to or we get written up for not asking.so if we dont we could loose our job.all the stuff we ask they tell us to ask.just like i...

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Burlington Coat Factory Customer Care
#1007060
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Had a receipted return over 30 days and expected a gift card for purchase price.Not so. At return counter , When reading store policy under "non receipted" returns, policy also adds "and receipted returns will receive lowest selling price. I took issue with this and...
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Anonymous
Dan

you are shopping at BCF, what do you expect? The return policy is literally written on your receipt I mean I don't know what else to say. If you want more flexibility don't be...

Product
Burlington Coat Factory Customer Care
I didn't like
  • Printed receipt return policy is not customer friendly
#1002197
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Burlington Coat Factory - Customer Care Review

I got two pair of shoes, the booties had a broken zipper. And the rain boots hurt my bad ankle. It was over 30 days so they said not return no exhange even for the broken booties. Horrible rules and the merchandise quaility isn't great anymore. You have lost a 20 year customer.
3.6
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Burlington Coat Factory Customer Care
#972123
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On October 22, 2016 I shopped at Burlington Coat Factory in Kalamazoo, MI. They were having problems with their debit card reader and I was told to swipe again because it didn't go through, so I did. Upon checking my bank account later that day I noticed that I had...
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Burlington Coat Factory Customer Care
#951500
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I was in Cinnaminson store today.Impossible to shop since the store was boiling hot (no different from summer) but since i thought there were few enough people in the store i stuck it out for the few items i wanted. Checking out found a line winding around because of...
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aliens_amoung_us
aliens_amoung_us

But did you contact management? This is just a complaint site.

2.3
Product
Burlington Coat Factory Customer Care
#946148
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