Contact Burlington Coat Factory Customer Service
Burlington Coat Factory Phone Numbers and Emails
Toll-Free Number:
-
(855) 355-2875
Customer Service:
-
(877) 213-6741Burlington credit card
-
(609) 387-7800
Burlington Coat Factory Emails:
Legal
Privacy Inquiries
Media
Contact Information
Corporate Office Address:
Burlington Stores, Inc.
2006 Route 130 North
Burlington,
New Jersey
08016
United States
Other Info (opening hours):
Hours:
Monday - Friday: 9 AM - 6PM EST
Saturday: 10AM - 6PM EST
Easter, Thanksgiving and Christmas: Closed
Mailing Address:
General Counsel
1830 Route 130 North
Burlington, NJ 08016
Fax: +1 (609) 387-7071
How Good is Burlington Coat Factory's Customer Service?
Summary of Burlington Coat Factory Customer Service Calls
800
TOTAL
CALLS
CALLS
02:30
AVG CALL
DURATION
DURATION
12%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Burlington Coat Factory?
Payments and Charges Question:
- “Make a payment”
- “For my bill and I never received my card”
- “Make payment”
Request for Information Question:
- “One person on register other people doing other things in the store lying as long lady has two baskets and we couldn't get any assistance”
- “Interviews question”
- “Need help changing my address”
Shipping and Delivery Question:
- “Didn't receive my credit card”
- “Have not received my credit card or bill. Believe you may have the wrong address.”
- “Have not received my credit card”
Cards Question:
- “Stolen credit card”
- “Misplaced or lost my credit card”
- “Credit card”
Employment Question:
- “For my job application”
- “Problem with payroll”
- “W2”
Return/ Replace Question:
- “Got a credit from you in citrus Heights for stuff i returned went to use it and it had a zero balance. Took it back to store manager was supposed to get a hold of me and never did. Im alittle upset im out $220”
- “Return”
- “Juan didn't accept my returned bc he couldn't find my receipt in his computer”
Account Question:
- “Credit merchandise balance”
- “Close account”
- “Forgot to add space number on my address”
Product/ Service Question:
- “Hoodie defective will not allow return with receipt”
- “I have a receipt less than three days old they saying they can't find the item in the system but it's on my receipt I can't get a refund I can't get a store credit so what am I supposed to do”
- “Need to change order address”
Website/ Application Question:
- “Application”
- “I accidentally left one of my bags at checkout on July 9thish around 2200. Ive called 5 times and revisited the store 3 times. Left my name and phone number each and every freakin time. To date No one has contacted. Midwest City, OK”
- “The website is not working.”
Staff Question:
- “Customer service”
- “Management get smart with staff”
- “Customerservice”
Activation/ Cancellation Question:
- “To cancel a inview and reschedule it”
- “Cancel my order”
- “To cancel a credit card application”
Refund Question:
- “Unhappy. Refund policy not followed”
- “Refund”
Other Question:
- “Voucher”
- “Store issue”
- “Not move fast enough”
Compare Burlington Coat Factory To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Burlington Coat Factory